Services
PC Problems offers IT services equipped to assist and support not only businesses, but home users as well.
Need Help?
If you are not enrolled in our Virtual HelpDesk Support Service, but need our help?
Featured Services
At PC Problems we offer many services. The most requested services include:
Cloud Services
Cloud Service is in high demand. Our company can help you migrate to Cloud Services without breaking a sweat. We are fully trained in the major Cloud Services such as Office 365, Dropbox and many others. We can help make your infrastructure specific to your needs. Call us today and we can work together on making and executing a plan that works for you.
Network Administration
At PC Problems we offer a vast array of services that provide the most effective and reliable network management and monitoring. We work closely with you to ensure your infrastructure's stability and agility. Cybersecurity audits run periodically on your network ensuring the safety of your data. Partnering with us will provide a peace of mind when it comes to your home or business network.
Data Backup & Restore
Data has become the center of all businesses. PC Problems has the right tools and experience to handle and protect your data. We offer full application and data migrations, as well as backup & restore solutions, to meet your company’s disaster recovery policy. We also provide data backup redundancy to ensure data safety.
Services Offered
Whatever your IT needs, we can work together to find a solution that works best for you. Below are some examples of our services.
Carry-In Services
Desktop and laptop repairs. Data transfers and computer sales.
In-Home Services
Can't make it to us? On-site computer and printer set up and repair available.
VoIP Phone Services
Bring your business to the next level with Voice over IP Phone system.
Business & Home WIFI enhancement
We offer full Mesh Network System installation & configuration.
Security Surveillance system Install & setup
Protect your home or business with the latest surveillance system.
Computer, Monitors & Parts Sales
Visit our showroom or call us to see which computer is best for you.
email archiving & migration
Moving to a new computer? Is your Inbox full? Ask us how we can fix it...
IT consultation services
Schedule a consultation with us and we will answer all your IT inquiries.
Free electronic recycling
We offer a free technology recycling service to our community.
Virtual helpdesk service support - the ultimate IT Solution
We offer you an affordable IT service solution for your company or home. We have been assisting hundreds of companies and residents for over 30 years and we continue to provide the most up to date technical solutions.
Frequently Asked Questions
Find answers to the most commonly asked questions from our clients.
Do you offer IT Services for Business?
Yes, we do. We provide a Virtual HelpDesk Service for your home or office. It includes computer support to all surrounding areas including Morris County, Essex County, Union County and more. You will receive the kind of support that is normally available to only the largest companies and have this access at an affordable cost.
Do you offer VoIP Services?
PC Problems offers a full Voice Over IP Solution for businesses. The Service can be fully customized to meet your business’s needs and comes loaded with additional features.
Contact us for complete details
Where is your Office located?
Our company’s main office is located at the heart of downtown Madison, New Jersey.
50 MAIN STREET
MADISON, NJ
07940
Our office is open Monday to Friday, from 9AM to 5PM.
Do you service Apple Devices?
Yes, we do service Apple devices. We do full tune-ups, cleanups, repairs, upgrades and much more. We also provide data transfer from MAC to Windows or Windows to MAC and Time Machine data recovery.
Do you offer a reliable solution to wireless connectivity issues?
Achieving good wireless connectivity at home or your business can be a daunting task. We have been helping residents and offices work and learn from home with no loss of internet.
We offer wired and wireless Mesh Network System solutions that will completely envelop your home or office with a strong and reliable wireless connection. For more information, please contact us.
What Items Do You Accept for Recycling
We accept all technology items excluding tube tv’s. All tv’s and monitors must be flat screen. Feel free to drop off old VCR’s, phones, laptops, computers, stereos, printers and much more. If you’re not sure just give us a call! 973-377-7711.
Do Your Technicians Take Proper Precautions During This Pandemic?
YES! Technicians arrive onsite with a mask on and leave it on throughout the entire service call. If our technicians are exposed to COVID-19 or experience any symptoms the service call will be cancelled. Additionally, if you are experiencing any symptoms or have been exposed to the virus, please reschedule your appointment.