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PC Problems - Professional HelpDesk Services

PC Problems, LLC now gives you virtual access to the kind of enterprise level computer support that’s normally available to only the largest of companies at a fraction of the cost.  Partnering with us means partnering with our entire team. This automatically gives you access to a dedicated group of professionals whose goal is ensuring connectivity and preventing down-time.

Remove the IT headache and place it in our professional care, the benefits are immediate!

  • No more expensive repair and recovery costs – Our network monitoring and maintenance will save you money instantly by preventing expensive disasters from ever happening in the first place.
     
  • Faster performance, fewer glitches, and practically ZERO downtime – Of course, all systems degrade in performance over time, causing them to slow down, hang up, or crash; but our preventative maintenance and monitoring detects these problems early and prevents them from escalating into more expensive repairs and downtime.
     
  • All the benefits of a FULL IT Department without the cost! – Depending on how many computers you have in your home or business,  you would have to spend thousands per year to hire and maintain the kind of staff we place at your fingertips 24/7/365.
     
  • Pay LESS for IT services –  You pay one flat, affordable rate and a low on-site rate when needed and get all of the technical support you need. No hidden charges or disclaimers.
     
  • Eliminate “trip fees” and experience a faster response time - Our remote monitoring and maintenance software allows us to remotely access and repair most problems anywhere we are. If we cannot fix it remotely, we will dispatch a technician for on-site service.
     
  • Budget for network support and free up capital – Our low fees allow you to budget us in just like your rent or insurance. This frees up all that extra capital you would normally spend on staffing or emergencies.
     
  • Our systems never sleep, so you can – Our system monitors your network 24/7/365. Cyber criminals never sleep. That’s why we constantly evaluate your network to ensure it's always up and running.
     
  • Safeguard your most precious possession: your data – Your data is so much more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
     
  • Effectively end spam, pop-ups, and spyware! – Our 24/7/365 monitoring systems stay on top of the latest viruses, spyware and other annoying, intrusive bots that bog down your system. We work better than any other program out there because your updates take place as they become available – not when someone finally gets around to it.
     
  • Best of all, you gain peace of mind - You already have enough to worry about. We’ll make sure everything pertaining to your computers, security and reliability is always taken care of so you never have to worry about it.

     
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Get Started Today:

Call or Email us for a Free Consultation

 

PC Problems 24/7
HelpDesk Services

We manage Computers
using Kaseya Software

To get started select:

Free Consultation

Our Service Agreement

Our Technicians View

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Best practices for activities such as:

• On-Site Image Backups
• Off-Site Image Backups
• Managed Windows Updates
• On-line Support Tickets
• Scheduled Reports
• On-line Support Ticketing
• Remote Desktop Support
• Restore & Disaster Recovery
• System Auditing & Inventory
• Internet Security Managing
• Disk Drive Analysis & More!

Benefits:

• Reliability
• Security
• Consistency
• Productivity Gains
• Cost Management
• System Control
• Performance
• Managed Expansion
• System Growth